Shipping $8.95 or FREE over $75
We aim to pack your order within 24-48hrs. Brisbane metro delivery is usually 2-4 business days. It's usually 4-5 business days for Australia-wide delivery.
If you require your parcel urgently, please contact us upon placing your order and select “Express Shipping” at checkout.
With COVID-19 there are some delays for shipping across Australia, so please allow extra time for your delivery.
We currently mail our products with Sendle – a carbon neutral courier service. For orders to PO boxes or rural areas, we will send via Australia Post.
If your order hasn't arrived within 14 business days of the purchase date, please contact us via our details on the contact page.
We ship from Brisbane, Australia and international shipping can take anywhere from 10 days to 6 weeks, depending on your location. If you'd like more information, we can provide a quote of time frame. But this is still just an estimate and doesn't include time in customs for your country.
If you are not happy with your Notely purchase, please contact us within seven (7) days of receiving your package. As small business we can’t offer returns for change of mind, but if your product is damaged during shipping, we will happily exchange it for you. Please get in touch via our contact page.