Shipping & Returns


We strive to pack and mail your Notely goodies within 24hrs of receiving your order for all products in stock. Brisbane metro delivery is usually 2-4 business days. It’s usually 4-5 business days for Australia-wide delivery. If you require your parcel urgently, please contact us upon placing your order.

We currently mail our products with Australia Post satchels and boxes. This postage is cost effective for across Australia up to a limited amount. If you feel that postage is too expensive for your order, please get in touch and discuss another way for us to get your delivery to you.


If you are not happy with your Notely purchase, please contact us within seven (7) days of receiving your package. We only offer limited returns and will not issue a return for change of mind.

If the product is faulty or damaged during delivery then we will happily exchange it for you. Please contact us via our details on the contact page.